Trailer Component Warranty Policies

Demco Trailer Products - Limited Warranty

  1. Extent and Duration of this Warranty:
    Your Demco brake product is warranted to be free from defects in materials and workmanship under normal use and service for a period of one year after date of purchase by original owner when properly installed, used and maintained by purchaser.

    When this Demco brake product is used as part of complete Demco braking system (actuators, brake lines, and back plates), Demco warrants system to be free from defects in materials and workmanship for two years when properly installed, used, and maintained by purchaser.

    Any part of Demco brake system found to be defective in materials or workmanship will be repaired or replaced at manufacturers option without charge for parts or labor to original owner.
  2. Manufacturer and Warrantor:
    4010 320th Street
    P.O. Box 189
    Boyden, IA 51234
    (712) 725-2311
  3. Repair or Replacement Procedure:
    If your Demco brake product develops a defect during warranty period, promptly notify Demco customer service department. Until such notice is received, warrantor will not be responsible for any repair or replacement.

    Upon receipt of timely notice from you, warrantor will have a choice of options in replacing any part it determines to be defective:

    a) Warrantor may require you at your own expense to deliver or ship part to its factory or authorized dealer. Any defective part will be repaired or replaced and returned to you or your authorized dealer free of charge. Any part returned to warrantor and found not to be defective will be returned to you freight collect with explanation.

    b) Warrantor may ship a new part to dealer to be exchanged free of charge for defective part returned by you.

    c) Warrantor may ship or deliver a replacement part to you at your address.
  4. Limitations on Warranty Coverage:
    Coverage under this warranty will be effective only when a copy of original invoice, showing date and location of purchase, accompanies any claim for warranty. This warranty applies to the original owner and is not transferable to a second party.

    Warrantor has no liability whatsoever and this warranty is null and void if any Demco brake product has been misassembled or subjected to damage or neglect, negligence, misuse, accident or operated in any way contrary to operating and maintenance instructions as specified in Demco owners manual for that product.

    This warranty does not cover any product that has been altered or modified so as to affect the product’s operation, performance or durability, or that has been modified to change intended use of product.

    In addition, warranty does not extend to repairs made necessary by abnormal use, damage, unreasonable use including failure to provide reasonable and necessary maintenance, or by use of parts, accessories or other equipment which are incompatible with Demco brake products or affect its operation, performance or durability.

    This warranty does not cover:
    a) normal wear and tear.
    b) road film or gravel damage to paint.
    c) paint.
    d) rust damage.
    e) any Demco brake product that has been loaded in excess of load capacity stated on identification label.
    f) Accessory parts, materials or components.

    Warrantor has a policy of continuous product improvement. We reserve the right to change or improve design of any Demco brake product, including but not limited to state of the art changes, without assuming any obligation to modify any product previously manufactured.

    Warrantor assumes no responsibility to owner for loss of use of product, loss of time, inconvenience or other damage consequential or otherwise, including, but not limited to expense for gasoline, expense of transporting product to dealer and expense of returning product, mechanics travel time, telephone, telegram, fax, overnight delivery, or postage charges, road service/towing charges, rental during time warranty repairs are being performed, travel, lodging, loss or damage to personal property or loss of revenue or earnings.
  5. Limitations of Implied Warranties:
    All implied warranties, if any, expire and terminate upon expiration of this warranty. Some states do not allow limitation on how long an implied warranty lasts, so this limitation may not apply to you.
  6. Limitation of Consequential Damages:
    Warrantor’s responsibility under this warranty extends solely to repair or replacement of your Demco brake product and its component parts. Warrantor does not assume responsibility for, nor shall it be liable for, any special, incidental or consequential damages. Some states do not allow exclusion or limitation of incidental or consequential damages, so above exclusion or limitation may not apply to you.
  7. Purchasers Rights:
    This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
  8. Exclusive Warranty:
    This is the only express warranty made by Demco on your Demco product and no agent, employee, or other person is allowed to change or add to this warranty. This warranty extends solely to repair or replacement of your Demco brake product and its component parts. Warrantor does not assume any liability or responsibility not expressly covered by this limited warranty. This warranty supersedes all prior warranties, written or implied.

No other express warranty has been made or will be made on behalf of warrantor with respect to Demco brake product or its instruction, operation, repair or replacement. Warrantor shall not be responsible for damage, loss or damage to personal property, whether direct or indirect, whether arising in contract or tort.