Tow Dolly Warranty Policies

Demco Kar Kaddy

  1. Extent and Duration of this Warranty:
    Your Demco Kar Kaddy is warranted to be free from defects in materials and workmanship under normal use and service for a period of one year after date of purchase by the original (first) retail owner, or until it is resold or transferred by the original owner. Hubs used on the KK370SB are warranted for a period of three years after the date of purchase by the original (first) retail owner or until it’s resold or transferred by the original owner. Tires and lights are not included in this warranty.

    Tires are warranted by the manufacturer against defects in materials and workmanship, but not against road hazards.

    Any part of the Demco Kar Kaddy, except tires and lights, found, in the judgement of the manufacturer to be defective in materials or workmanship will be repaired or replaced at the manufacturer’s option without charge for parts or labor to the original owner.
  2. Manufacturer and Warrantor of Tow Dolly:
    Demco
    4010 320th Street
    P.O. Box 189
    Boyden, IA 51234
    (712) 725-2311
    The manufacturer and warrantor of the tires has his name molded into the tires. Tire warranty questions and claims can be taken directly to an authorized dealer of the tire manufacturer.
  3. Repair or Replacement Procedure:
    If your Demco Kar Kaddy develops a defect (except for tires or lights) during the warranty period, promptly notify DEMCO Manufacturing Co. customer service department. Until such notice is received, Warrantor will not be responsible for any repair or replacement.

    Upon receipt of notice from you, Warrantor will have a choice of options in replacing any part it determines to be defective:

    a) Warrantor may require you at your own expense to deliver or ship the part to its factory or authorized dealer. Any defective part will be repaired or replaced and returned to you free of charge. Any part returned to Warrantor and found not to be defective will be returned to you freight collect with an explanation.

    b) Warrantor may elect to ship a new part to its dealer to be exchanged free of charge for the defective part returned by you to the dealer.

    c) Warrantor may elect to ship or deliver a replacement part to your address.

    Warranty claims on tires should be presented to a local authorized dealer of the tire manufacturer. Provide proof of purchase when making a tire warranty claim.
  4. Limitations on Warranty Coverage:
    Coverage under this warranty will be effective only when a copy of the original invoice, showing the date and location of purchase, accompanies any claim for warranty.

    Warrantor has no liability whatsoever and this warranty is null and void if any Demco Kar Kaddy has been misassembled or subjected to neglect, negligence, misuse, accident or operated in any way contrary to the operating and maintenance instructions as specified in the Demco Owner’s Manual for that model tow dolly.

    This warranty does not cover any tow dolly that has been altered or modified so as to affect the tow dolly’s operation, performance or durability, or that has been modified to change the intended use of the tow dolly.

    In addition, the warranty does not extend to repairs made necessary by normal use of parts, accessories or other equipment which in the judgment of Warrantor, are either incompatible with the Demco Kar Kaddy, or affect its operation, performance or durability.

    This warranty does not cover:
    1) normal wear and tear
    2) road film or gravel damage to paint
    3) paint
    4) rust damage
    5) Any Demco Kar Kaddy that has been loaded in excess of the load capacity stated on the tow dolly identification label.

    Warrantor has a policy of continuous product improvement. We reserve the right to change or improve the design of any Demco Kar Kaddy model, including but not limited to state of the art changes, without assuming any obligation to modify any tow dolly previously manufactured.

    Warrantor assumes no responsibility to the owner for loss of use of the tow dolly, loss of time, inconvenience or other damage consequential or otherwise, including, but not limited to expense for gasoline, expense of transporting the tow dolly to the dealer and expense of returning the tow dolly, mechanic’s travel time, telephone or telegram charges, road service/towing charges, rental of another tow dolly during the time warranty repairs are being performed, travel, lodging, loss or damage to personal property or loss of revenue or earnings.
  5. Limitations of Implied Warranties:
    All implied warranties, if any, expire and terminate upon expiration of this warranty. Some states do not allow limitation on how long an implied warranty lasts, so this limitation may not apply to you.
  6. Limitation of Consequential Damages:
    Warrantor’s responsibility under this warranty extends solely to repair or replacement of your Demco Kar Kaddy and its component parts.

    Warrantor does not assume responsibility for, nor shall it be liable for, any special, incidental or consequential damages. Some states do not allow the exclusion or limitation on incidental or consequential damages, so the above exclusion or limitation may not apply to you.
  7. Use of Vehicle Identification Number (VIN):
    The VIN is a 17 digit number located in the lower left corner of the tow dolly identification label. The label is located on the left side of the tow dolly frame. Be sure to include the VIN number in all communications with Warrantor or its dealers concerning the warranty.
  8. Purchaser’s Rights:
    This warranty gives you specific legal rights, and you may also have other rights which vary from.